If you bring it to my shop, one of my technicians will actually go through and manually clean everything. This is the best and most reliable method, but only if the technician knows what they are doing. Afterwards, we do run MalwareBytes just to double check.
Removing things yourself is not difficult, but it takes patience and time for a beginner. References :
Since the malware now days is very tough to remove, they don’t sit there and try and run a bunch of different programs. If you go to a shop and they say that’s how they do it, take your computer and go somewhere else. There is also no reason to reinstall your OS.
A good repair shop will have a bootable anti-virus disc, they will run it. That will clean up your computer.Then they will fix the things that the malware has damaged. For instance you may need to restore rights to system restore, or your registry. References :
Run a diag on your hardware to make sure to check for other issues like a hard drive. It would bite to remove viruses to find out the hard drive is toast.
They then run 6 more anti-virus program - 6 more anti-spyware programs
run them again.
- trend mirco
- Norton
- McAffee
-can’t tell the others
- Ad-aware from lava soft
- Spysweeper
- CWShredder
-can’t tell the others (no spybot)
try to then sell you anti-virus & antispyware programs References : 6 years on the geek squad
November 1st, 2009 at 9:56 am
They just save your doc and pics and stuff, wipe it,, and reinstall your OS, then put your docs and pics back.
~
References :
November 1st, 2009 at 10:38 am
Most shops just use any number of free or paid utilities such as MalwareBytes or Avira.
http://www.malwarebytes.org
HijackThis is a common utility as well, although it’s extremely dangerous if you don’t know what you’re doing.
http://majorgeeks.com/download3155.html
If you bring it to my shop, one of my technicians will actually go through and manually clean everything. This is the best and most reliable method, but only if the technician knows what they are doing. Afterwards, we do run MalwareBytes just to double check.
Removing things yourself is not difficult, but it takes patience and time for a beginner.
References :
November 1st, 2009 at 11:26 am
Malwarebytes:
http://malwarebytes.org/
SUPERAntiSpyware:
http://superantispyware.com/
They’re going to use those, which you can do yourself for free.
References :
November 1st, 2009 at 11:34 am
Since the malware now days is very tough to remove, they don’t sit there and try and run a bunch of different programs. If you go to a shop and they say that’s how they do it, take your computer and go somewhere else. There is also no reason to reinstall your OS.
A good repair shop will have a bootable anti-virus disc, they will run it. That will clean up your computer.Then they will fix the things that the malware has damaged. For instance you may need to restore rights to system restore, or your registry.
References :
November 1st, 2009 at 11:48 am
Run a diag on your hardware to make sure to check for other issues like a hard drive. It would bite to remove viruses to find out the hard drive is toast.
They then run 6 more anti-virus program - 6 more anti-spyware programs
run them again.
- trend mirco
- Norton
- McAffee
-can’t tell the others
- Ad-aware from lava soft
- Spysweeper
- CWShredder
-can’t tell the others (no spybot)
try to then sell you anti-virus & antispyware programs
References :
6 years on the geek squad