Why when you go into a computer repair shop they ask you so many dumb questions?

Posted on March 4th, 2010 by admin

I went into a computer repair shop to find out how much it would cost to upgrade the hard drive on my computer from 160gb to 320gb. I lost my temper and walked out as she was asking me questions about computers that I know nothing about. I said to her before I left " I am just a computer novice if I knew that I would just buy the hard drive and put it in myself" example "Is it DDR1 or DDR2" WHAT?????
I would just buy the 320gb hard drive from a computer mag and put it in myself if I was a "Computer geek" THATS WHY I WAS IN THE COMPUTER REPAIR SHOP!!!!

I’m sorry to hear you had such a bad experience. I used to be in the same boat as you are now. I did a lot of research on the web to educate myself so I could repair my own computer.
Start asking around your circle of friends and you will probably find someone who knows or knows someone who knows how to do what you want do do and not make you feel like a nincompoop about computers. Changing out a hard drive is not difficult. If you have a second hard drive in your computer case it makes this a lot easier. Transfer all of your personal data to another location because you will need to install the operating system (Windows) and all your programs (MS Office) again on the new hard drive. Unplug the power cord from your computer case, open the case, unplug the cable from the back of the hard drive, remove the screws from the side of the case structure enclosing the hard drive (2 per side) and slide the hard drive out of it’s location. Install your new hard drive where the old one was and reverse the steps. Plug the power cord in and turn on your computer. This is where you start to install the operating system (Windows Vista or 7). If this is too much for you, find a reliable friend to help (back to ‘circle of friends’ above). Good luck. BTW-FYI, DDR1 and DDR2 are different memory card (RAM) blade configurations that correspond the the connector plug they fit in on the Mother Board. Increasing your RAM is not necessary when swapping out a hard drive, but … 2gb is good, 4gb is great …

6 Responses

  1. nice guy is me Says:

    you sound like you need two things,
    1) a anger management course
    2) a computer for beginners course.

    in that order.
    References :

  2. Laurence Says:

    If you were looking to upgrade RAM then certain types aren’t compatible with each other. For example my computer takes DDR2 and I can only use memory specifically designed for use with that…it’s not her fault that you didn’t know what you needed, different people have different intelligence about techy stuff so…unlucky
    References :

  3. O'RLY? Says:

    its because they think most people who walk in are computer illiterate

    so they can make a sale of somethings most consumers don’t need

    poor lady got talked into buying 8 gigs worth of ram
    since the dude said it will make it run faster

    she had 4gigs

    if you arent doing any heavy rendering its pointless…
    References :
    Mac Video Editor
    32gigs of RAM FTW
    but wallet is sad

  4. Spike Spiegel Says:

    well it could show how little they know about PC’s,or are just trying to sound fancy… but something like this should be "OK sure we have 500 gigs to 2 terabytes, do you watch or save alot of videos or process large amounts of data?…and would you like to transfer all your current data to the new hard drive?" simple!

    if your a novice like your self they should be able to see this and not bother you with details, on the other hand it never hurts to do some research on the subject, so that you dont get taken for a Ride($$$$).

    a good site to give a once over is Cnet.com
    References :

  5. frankie Says:

    They’re just a bunch of stoopid nerds who don’t have normal conversation. Their children (if they can ever tear themselves away from gizzmoland) are classified as nerdniks - half children and half computers. Their brains burn out before they reach maturity - hopefully in a generation of two, they will have died out completely and we can get back to watching movies on line or whatever . . . .

    Joine the Anti-Nerd League today.

    The Nerds have their own (grunt) language, called NerdSpeak
    http://www.fgault.com/articles/nerdspk.htm

    straight out of George Orwell’s 1984. . .
    References :

  6. Jerry Says:

    I’m sorry to hear you had such a bad experience. I used to be in the same boat as you are now. I did a lot of research on the web to educate myself so I could repair my own computer.
    Start asking around your circle of friends and you will probably find someone who knows or knows someone who knows how to do what you want do do and not make you feel like a nincompoop about computers. Changing out a hard drive is not difficult. If you have a second hard drive in your computer case it makes this a lot easier. Transfer all of your personal data to another location because you will need to install the operating system (Windows) and all your programs (MS Office) again on the new hard drive. Unplug the power cord from your computer case, open the case, unplug the cable from the back of the hard drive, remove the screws from the side of the case structure enclosing the hard drive (2 per side) and slide the hard drive out of it’s location. Install your new hard drive where the old one was and reverse the steps. Plug the power cord in and turn on your computer. This is where you start to install the operating system (Windows Vista or 7). If this is too much for you, find a reliable friend to help (back to ‘circle of friends’ above). Good luck. BTW-FYI, DDR1 and DDR2 are different memory card (RAM) blade configurations that correspond the the connector plug they fit in on the Mother Board. Increasing your RAM is not necessary when swapping out a hard drive, but … 2gb is good, 4gb is great …
    References :

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