Is it okay to let a computer repair technician hook in to my computer?

Posted on January 20th, 2010 by admin

I am concerned about #1. can they copy things while working on the problem?
#2. can they get my passwords?
#3. Is this a good idea to use someone like this?

well i let them repair my PC and have a deep look to see what needs to be done. BUT i make sure my ’sensitive’ information like pin number for credit cards etc are erased and i put all my ‘ sensitive’ documents on a CD or pen drive and erase them from my computer. that way they do not have much info to copy if they try and I’m at ease. same goes for bookmarks, sites visited. etc

6 Responses

  1. kitten Says:

    well i let them repair my PC and have a deep look to see what needs to be done. BUT i make sure my ’sensitive’ information like pin number for credit cards etc are erased and i put all my ‘ sensitive’ documents on a CD or pen drive and erase them from my computer. that way they do not have much info to copy if they try and I’m at ease. same goes for bookmarks, sites visited. etc
    References :

  2. Tumbler Says:

    regardless I think they wouldnt compromise this stuff
    References :

  3. Joe C Says:

    everything you delete on your computer is stored as a read-only copy.
    this can be restored and read regardless of wether its in the recycle bin or not.

    a very good technician would be able to restore this if they really wanted to, but it is illegal and ALOT of hasle.
    References :

  4. Computer Tech Says:

    Well, us computer technicians have got to look in your computer in order to do repair. I am retired, and do all my computer repair from my home. I take access to other computers, and try my best to fix all the problems. I also take care of a lot of computer problems on the phone.
    I think I can speak for all the other technicians. I would never copy in files, passwords, or anything else
    from any computer. I really don’t care what you have in your computer, that is your personal business.
    All I am concerned about is getting your computer back in good working condition.
    If you desire more information: My e-mail is: trueloveleon@yahoo.com
    References :
    Computer Tech

  5. starpc11 Says:

    1- probably can
    #2-probably can
    #3- yes
    the first thing to remember is they need to access your pc to find out what the problem is,
    put a little trust into the repair tech that he will only fix the problem
    References :

  6. Elizabeth Says:

    I had a repair technician hook onto my computer a few months ago when my anti virus software wouldn’t install. I sat and watched him do it he whole time. He asked me if I wanted him to explain what he was doing and told me to go get a cup of tea or coffee while he works on sorting out the problem. And after wards I received an email with a break down of everything that was done that day and what was fixed.

    He was very polite, talked me through everything he was doing and that was that.
    References :

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